LEADER INTERPERSONAL AND INFLUENCE SKILLS | BEST BUSINESS BOOKS | FULL BOOK | PDF DOWNLOAD ||
Chapter 1 The “Hard” Science of Studying and Developing
Leader “Soft” Skills .................................................................. 1
Ronald E. Riggio
SECTION I
Foundational Models for Leader Interpersonal Skills
and Competencies ....................................................................................... 9
Chapter 2 Toward the Development of a Model and a Measure
of Managerial Interpersonal Skills ....................................... 11
Shaun Pichler and Gerard Beenen
Chapter 3 A Social Skills Model for Understanding the
Foundations of Leader Communication ............................. 31
Ronald E. Riggio
SECTION II
Leader Emotional Competencies ............................................................. 51
Chapter 4 Using a Multilevel Theory of Performance Based
on Emotional Intelligence to Conceptualize and
Develop “Soft” Leader Skills ................................................. 53
Cary Cherniss and Richard E. Boyatzis
Chapter 5 The Role of Nonverbal Behavior in Leadership:
An Integrative Review ........................................................... 73
Annick Darioly and Marianne Schmid Mast
Chapter 6 A Conceptual Framework of Emotion Management
in Leadership Contexts ....................................................... 101
Shane Connelly, Tamara Friedrich, William B. Vessey,
Amanda Klabzuba, Eric A. Day, and Gregory Ruark
SECTION III
Infl uence and Political Skills of the Leader ........................................... 139
Chapter 7 Leader Ethos: How Character Contributes to
the Social Infl uence of the Leader .................................... 141
Peter L. Jennings and Sean T. Hannah
Chapter 8 Leader Political Skill and Team Effectiveness:
The Positioning of Political Skill in the Framework
of Leader Competencies ................................................... 173
Darren C. Treadway, Ceasar Douglas, B. Parker Ellen III,
James K. Summers, and Gerald R. Ferris
Chapter 9 Social Identity Framing: A Strategy of Social
Infl uence for Social Change .............................................. 207
Viviane Seyranian
SECTION IV
Implementing and Developing Leader Interpersonal
and Infl uence Skills ................................................................................. 243
Chapter 10 Leveraging the Science of Memory to Enhance
the Effi cacy of Leader Communications .......................... 245
Jay A. Conger
Chapter 11 Developing Capacity for Responsible Leadership:
The Interactive Role of Identity and Competence
Development ..................................................................... 256
Craig R. Seal, Joanna Royce-Davis, Krystal Miguel, and
Adrianna Andrews-Brown
Chapter 12 Soft Skills Training: Best Practices in Industry
and Higher Education ...................................................... 276
Susan Elaine Murphy, Stefanie Putter, and Stefanie K. Johnson
Chapter 13 Developing Emotional, Social, and Cognitive
Competencies in MBA Programs: A Twenty-Five
Year Perspective ................................................................. 311
Richard E. Boyatzis, Angela Passarelli, and Hongguo Wei
Author Index ............................................................................................ 331
Subject Index ............................................................................................ 345
Ronald E. Riggio, PhD, is the Henry R. Kravis Professor of Leadership and
Organizational Psychology at Claremont McKenna College. Dr. Riggio’s
research interests center on charismatic and transformational leadership,
the role of communication skills in leader effectiveness, and the develop-
ment of leadership potential across the lifespan. He has published nearly
two dozen authored or edited books and more than 150 articles and book
chapters. He has also served as a consultant to dozens of organizations,
large and small, across the business, education, and nonprofi t sectors. He
is the co-editor, along with Georgia Sorenson, of the Routledge/Taylor &
Francis book series Leadership: Research and Practice.
Sherylle J. Tan, PhD, is the Director of Internships and KLI Research at the
Kravis Leadership Institute at Claremont McKenna College. Dr. Tan’s cur-
rent research focuses on undergraduate leadership education and program
evaluation of leadership development programs. Specifi cally, the research
on undergraduate leadership education seeks to establish an ongoing assess-
ment of the long-term impact of leadership development and training in
higher education. Much of Dr. Tan’s research and publications focus on
applying developmental theory and methods to understanding the issues
of leadership development, women and leadership, work and family, and
child development. Dr. Tan co-edited a book with Amy Marcus-Newhall
and Diane Halpern, The Changing Realties of Work and Family: A Multi-
disciplinary Approach (2008). Additionally, Dr. Tan has more than 10 years
of experience as an evaluation consultant for non profi t agencies providing
services for children and families in Southern California. Dr. Tan has a BA
in psychology from the University of California, Irvine and an MA and a
PhD in psychology with an emphasis in applied developmental psychology
from Claremont Graduate University.
About the Editors.
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